Support for Model: CSAPSS8B/N

8kw Air-Cooled Package Standby System

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  1. Question

    bob baker

    What battery for this model?

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    • admin

      Admin admin

      Hey Bob,

      On page 7 of the operator’s manual (available in the Product Downloads section), we recommend a BCI Group U1 battery with at least 235 CCA. The more Cold Cranking Amps your battery has, the better performance you will get from the battery in cold weather.

      Let us know if you need anything else!

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    • Pat Zak

      Speaking of cold weather, would it be wise to use a heating pad for the battery?
      Do you sell one?

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    • Dale Riebel

      Dale Riebel

      Pat,
      We sell a battery heater 300484-3. Please call our Service Department @ 507-357-6831 if you wish to order that item.

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  2. Steve Emspak

    Steve Emspak

    trying to determine vintage of my generator and ATC –
    SN 60372 N99
    SN 4648 F00

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  3. luke a stevenson jr

    luke a stevenson jr

    i have a m# : CSAPSS8B/N ser# 44687 a99 used
    is it possible to change it over from propane to natural gas
    what parts would it take
    thanks for you help
    luke

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    • Dale Riebel

      Admin Dale Riebel

      Hi Luke. You do not need parts for the conversion from propane to natural gas for your model. There is a brass load block located on the top of the demand regulator that is your rich to lean adjustment. You would re-plumb for natural gas and adjust that load block as needed for fine-tune adjustment of the frequency once started. This is outlined in the operators manual for your model and is available from the “Downloads” section of this page. Give us a call in the Service Department @ 507-357-6831 if you have further questions or concerns. Thanks.

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  4. mike ziegler

    mike ziegler

    I have this model generator. I need to know which transfer switch I need. I have 200 amp service to house.

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    • Dale Riebel

      Admin Dale Riebel

      Hi Mike. You would use an ASCO 185 series transfer switch with that model. You can call our Sales Department @ 800-733-2112 and they will gladly help you with that. Or you can use our Dealer locator to find your closest Winco Dealer.

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  5. John

    John

    I am trying to find the board for this generator. I am not sure what it looks like either.

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  6. John

    John

    Also regarding to the comment I recently made. “I am trying to find the board for this generator. I am not sure what it looks like either.”

    My generator cranks, but will not turn over. I had technician come out, and he was saying the board is bad. And, that it would cost me $500 for the board, plus his service hours. I looked at the volt regulator and it did not look in the best of shapes. I believe the resistors got burnt. Maybe by lighting or something. Not sure if that has anything to do with not being able to run the generator.

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    • Dale Riebel

      Admin Dale Riebel

      John,
      The ECM (Engine Control Module) is the box assembly that houses the toggle switch, indicator light and dc circuit breaker. Inside the box assembly is a circuit board, fuse and wiring. This ECM starts and stops the engine. The voltage regulator is part of the engine charging system. If the charging system is defective it is possible that it damaged the circuit board. You would want to replace the ECM if it is not functioning and repair the charging system so it doesn’t damage a new ECM.

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  7. Christopher Olmstead

    Christopher Olmstead

    Model: CSAPSS8B/N
    S/N: 15751-001

    I’ve been looking for a maintenance kit for this. The previous owners neglected it.
    I know it’s a Brigs & Stratton 303447, however after weeks of looking, I cannot find any kits or parts numbers for oil, air and plugs.
    Anyone put me on the right course?
    Thank you

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  8. Marko

    Marko

    Great product, faithfully serving since 1999.
    1. As my CSAPSS8BN shuts down, I can hear a rattling sound (bearings?) coming from the generator (not the motor).
    How serviceable is this? Is there a kit (or am I better off replacing the complete unit)?
    2. The exhaust has been getting louder. Is there a replacement muffler available?

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  9. Iqbal Husain

    Iqbal Husain

    Gen worked fine until a few weeks ago. Switching to run, relay clicks but starter wont turn. Relay now most times buzzes a bit not a solid click. Occasionally solid click but starter still won’t turn. Does that mean faulty engine control board? Battery is fine.
    Model: CSAPSS8B/N S/N: 23397 O97

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    • Josie Krugerud

      Josie Krugerud

      Hello Iqbal,
      Sorry to hear you are having issues with your generator, please contact our service department at 507-357-6831 and they will be happy to assist you.

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  10. Question

    Zach Crowley

    Can I get a control board for this model?

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    • Dale Riebel

      Dale Riebel

      Zach,
      Yes, we sell the Engine Control Module (ECM) assembly, 15764-000. You can call our Service Department @ 507-357-6831 to place an order.

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    • Steven

      Are there any fuses or breakers that could blow and cause a crank no start situation. I have fuel, compression, air but no spark. I’m cranking by jumping the starter. The generator won’t start or crank when controls are switched to run (or automatic). I had a dead battery and had to jump with a car. The generator ran for 2 seconds then shut off now won’t start. I’m thinking fuse or bad coil. I have not yet put the multi meter to the coil.

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    • Dale Riebel

      Dale Riebel

      Steven, please call our Technical Support Department @ 507-357-8334 and report those tests. They will be able to help you diagnose the issue. FYI, you should never “jump-start” your generator. You may have damaged the engine control module by doing so.

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  11. Question

    Roy Messick

    I have a PSS12H4WD Winco with a Asco 165. I am getting a 14 code at the transfer switch and the generator won’t shut off after the power comes back on and the transfer switch switches back to

    I have a Winco PSS12H4WD with a Asco 165. Everything works ok except after the utility power comes back on, the transfer switch switches back to the utility power but the generator never shuts of. I am also getting a code 14 which is not a code in any of the info I can find. Anything you can tell me would be deeply appreciated. Thank you !! Roy

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    • Dale Riebel

      Dale Riebel

      Roy, the model you provided is not a CSAPSS8B/N. Please call our Service Department @ 507-357-6831 and they will help you with your issue.

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  12. Paul W Drost Jr

    Is it possible to run without ATS?

    Paul W Drost Jr

    I am thinking about buying this from a friend but it hasn’t ran in awhile I was wondering if it would start without being hooked up to anything? Just to see if it runs.

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    • Dale Riebel

      Dale Riebel

      Paul, you do not need to connect it to a transfer switch. It has a manual start feature. Follow the installation instructions in the manual for installing the fuel supply.

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  13. Question

    william

    My csapss8b starts and runs for about 3-4 min, then shuts down with the warning light on. I wait a minute or two and start it back up and it runs fine and stays running until I shut it down.

    Worked great last summer

    Changed the control board, spark plugs, oil, fuel solenoid. not sure why it stops and then will run fine after restart.

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    • Dale Riebel

      Dale Riebel

      William, the two reasons it will do that is no AC voltage output from the generator or the low oil pressure switch is shutting it off. Check AC voltage output first. If you have AC output, then remove wire 37 from the oil pressure switch and see if that makes any difference. Adjusting the valves is also part of engine maintenance that may be a contributing factor. I have a guide to do that under Service & Support / Engine Support on our website.

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  14. Question

    steven kenyon

    the right side of the engine has blown a hole in it the size of a pinky finger, I want to purchase a new right side engine cover,I believe this was a weak spot or had a bubble in it, engine turns over but will not start because there is no compression. the hole is perfectly round and I considered welding but am now leaning toward replaceing the right side cover,opposite the exaust side,any suggestions would be appreciated. Steve Kenyon 860 255 7881 thank you.

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    • Dale Riebel

      Dale Riebel

      Steven, please email me some pictures of the engine so I can see what needs to be replaced. [email protected] is the email to send the pictures. Please include the engine model and serial number as well. Thanks, Dale, Parts Department.

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  15. Question

    Ken Stacy

    Model: CSAPSS8B/N
    S/N: 62180 N99

    The unit has propane pressure, but will not start. Plugs are firing, Is there a flow chart for trouble shooting propane getting to the motor ?

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  16. Question

    Tyler

    Is there a way to automatically start the generator withouth using the transfer switch? Have a unique off grid installation with a PV system. Didn’t know if there is a 2 wire start option? Winco CSAPSS8B/N

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  17. Question

    Doug McClelland

    Model CSAPSS8B/N. While running, the positive battery connector momentarily became disconnected. The unit immediately shut down but now there is zero activity or noise (no starter motor activity) when I flip the switch to Run. I tried a different battery that I know is good. Is there a fuse or a breaker that might have gone? How might I fix this? Thanks!

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    • Dale Riebel

      Dale Riebel

      Doug, there is a 3/4 amp in-line fuse located inside the engine control module (ECM) assembly. The ECM is the box that houses the toggle switch, etc. You probably blew that fuse. If you can’t find a replacement 3/4 amp fuse, you can replace it with a 1 amp fuse. If you have further questions, please contact our Technical Support Department at 507-357-8334 or [email protected]. Or you can use our Dealer Locator, on our website, to find your closest Winco Service Dealer.

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  18. Question

    Jack Taylor

    I recently purchased a 1997 model CSAPSS8B/N. Can this be hooked directly to a propane tank or does it need an external regulator? Thanks.

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  19. Question

    Lucas Mahoney

    When the generator shuts off it has issues stopping. Almost like a rumble to stop. Is this a bearing issue or something along those lines?

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  20. Question

    Ken Wirthlin

    Hi, I have a CSAPSS8B/N ser#14844A97 Generator. It has always worked well until the other day. It started up and was running for a while making power to the house as expected. It then shut down and set off the alarm light. Since then it starts up after a reset and runs 3 minutes then shuts down and sets off the light. How would I check the AC output? I don’t have a transfer switch just a manual breaker in the garage.Thank you for your thoughts. Ken Wirthlin

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  21. Question

    Walter Beeman Jr

    Do you have cold weather kits for Model CSAPSS8B/N

    Serial 40414J99

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    • Dale Riebel

      Dale Riebel

      Walter, yes we do. Oil Heater Kit, 15813-000, one currently in stock. MSRP price is $350.00. Battery Heater Kit 300484-3 sold separately for $190.00. Please call our Parts Department @ 507-357-8332 to order.

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  22. Dale Riebel

    Dale Riebel

    Rick, yes, it is correct for this model.

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